Beehosting OÜ blacklisted by Consumer Protection Board
The Estonian Internet Foundation has received multiple complaints from .ee domain registrants concerning the registration service provided by Beehosting OÜ, assuming that the company is an accredited .ee registrar. While third persons are not prohibited from selling .ee domains, the Foundation can only help users if the company concerned is an accredited .ee registrar.
The Consumer Protection Board has officially identified an infringement of the Consumer Protection Act by Beehosting OÜ and has issued a injunction requiring the company to bring an end to the infringement, which the company has not complied with. Beehosting OÜ entered into a contract with a consumer for the registration of a domain name, for which the consumer paid a fee. Beehosting OÜ failed to provide the service and the consumer wished to withdraw from the contract; however, the trader did not return the amount paid by the consumer. The Consumer Protection Board found that the consumer had the right to withdraw from the contract. Beehosting OÜ failed to comply with the injunction issued by the Consumer Protection Board, and was subsequently blacklisted by the Board. Further information is available here.
We would like to stress again that while third persons are not prohibited from selling .ee domains, the Foundation is only able to supervise and monitor the activities of our official contractual partners.
Know your service provider!
.ee's website has been updated with new guidelines! You can information on EIS' Data Protection Policy here and domain search WHOIS Terms and Conditions here. Registrars can find .ee's Guidelines on processing of personal data here. Should you have any questions, please contact us by e-mail firstname.lastname@example.org or by calling +372 727 1000.
.ee will update the Domain Regulation due to the General Data Protection Regulation (GDPR) entering into force on the 25 May 2018. .ee Domain Regulation provides standard terms that regulate the legal relationship between the EIF, domain registrant and registrar (service provider). Main changes concern the WHOIS-service in which the contact information of a registrant who is a natural person can no longer be publicly disclosed.
.ee signed a new .ee accredited registrar contract with an Estonian company Remotely OÜ. In addition to domain registration services our new official partner offers a large variety of services to their clients like design, development and marketing.